GEST is a luxurious service call system designed for superyachts and high-end properties. It offers a seamless and elegant way to request service discreetly, blending beautifully into sophisticated interiors while ensuring exceptional functionality.

A full GEST setup consists of:
– The GEST service call button
– Wireless charger
– Server (local, virtual, or cloud-based)
– The GEST app
– A stable Wi-Fi network
Together, these components create a connected, intuitive system for staff communication and service management.

The GEST button connects via Wi-Fi and communicates with the GEST app.
Make a call: Hold until the ring lights up
Cancel a call: Hold until the ring turns off
Emergency call: Hold until the ring turns red

Indicator Lights:
Green pulse – Call accepted
Purple spin – Configuration mode
Yellow spin – Connecting to Wi-Fi
Yellow filling – Charging indicator

Follow these quick steps:
1. Install the GEST App: available on the App Store and Google Play.
2. Choose Setup Type: local/virtual (same configuration-wise for this step) or cloud.
3. Log In: Use the credentials provided by the GEST Team.
4. Add Staff Members: assign roles and permissions.
5. Add Locations: label spaces (e.g., “Lounge”).
6. Power On Device: Press ON/OFF with the included pin.
7. Connect to Wi-Fi: enter network credentials and pair your device.
8. Approve in App: finalise setup by approving the device.
Within minutes, your GEST system will be ready for service.

GEST works with:
– Apple: iPhone, iPad, Apple Watch
– Android: Phones, tablets, smartwatches

Requirements:
– Bluetooth-enabled device
– Minimum iOS 14 or Android 7.1
– 2.4 GHz Wi-Fi (802.11n) network (NOT compatible with 5GHz)

Use only the official GEST charger to maintain battery health and prevent overcharging.
Full charge: ~6 hours
Battery life: 2–5 days (depending on use and environmental conditions)

GEST offers extensive personalisation to match your interior design and preferences.

Finish Options:
– Solid Black: silver ring with black ABS plastic
– Solid White: silver ring with white ABS plastic
– Universe: silver ring with your choice of fine leather
– Boutique: silver, gold, dark, or light bronze rings with leather or wood (Amazaouké or Walnut)

Customisations:
– Multi-touch options (up to four dedicated service zones and a general call)
– Tailored tones and light cues
– Engraved ring or logo
– Personalised materials and finishes

For bespoke editions, contact YachtCloud to discuss your custom design.

The multi-touch GEST allows you to assign up to four touch zones to specific services, for example:
– Housekeeping
– Chef or kitchen service
– Coffee or refreshment service
– Security or technical support
– Driver, taxi
– Do not disturb

Press the ON/OFF button five times until the ring spins purple to reset the device.
If white pulses appear, they indicate specific issues such as Wi-Fi or server connection errors.

GEST Connect is the digital version of the GEST Service Call System. It lets guests and staff manage service requests, chat, and share updates through a simple app on phones or tablets. It can be used on its own or alongside the physical GEST button.

GEST Connect connects guests directly with the service team via a secure, private network. Guests can make service requests, chat with staff, receive updates, or share images and videos, all within a single, elegantly designed interface.
The app can operate as a stand-alone solution or as a companion to the physical GEST button, offering a unified, end-to-end service experience.

Guests scan a unique QR code given by the crew or staff. This connects them instantly to the system without requiring them to share phone numbers or personal information.

The app can be used standalone to submit and manage service requests. When used with the GEST button, they work together to deliver a complete service experience.

GEST Connect offers a comprehensive range of advanced features designed for efficiency, elegance, and personalisation, including:
– Instant service requests
– Private, secure chat between guests and staff
– Image, video, and voice message sharing
– Personalised preferences per guest
– Real-time service notifications and updates
– Service announcements from crew or management
– Works both online and offline for continuous functionality

The app consolidates all service requests in one place, enabling staff to manage multiple tasks simultaneously and easily track progress.

The app’s communication and access system is built to safeguard user data and identities. Guests can interact with the crew without sharing personal phone numbers, ensuring a completely private and professional experience.

The app can be branded with your colours, logo, and layout to fit your yacht or property’s look and style.

It integrates with physical GEST buttons and other automation or service systems, keeping everything connected and easy to manage from a single place.

Download GESTConnect from the App Store or Google Play.
Then scan your QR code and follow the on-screen steps. The setup takes only a few minutes.

Crew or property staff can send service announcements, such as dining invitations, event reminders, or maintenance notices, directly to selected guests or groups through the app, maintaining smooth, discreet communication at all times.

The GEST Manager Portal is a powerful browser-based tool designed to streamline the management and monitoring of your GEST system. It enhances operational efficiency and visibility by offering:
Real-time monitoring of incoming service calls and response times
Device tracking, including online status, battery level, firmware version, and connectivity
Room and user activity overviews with live status updates
Direct messaging, reply to GEST Connect App messages straight from the browser
Customisable configurations to fit specific operational requirements
With the Manager Portal, crew and management can oversee and optimise service delivery from any workstation, ensuring exceptional responsiveness and consistency across the entire operation.

This is installed along with the server; activating it is a matter of activating the license.

You’ll need a GEST server, either local, virtual, or cloud-based, and a computer or tablet with a web browser. A stable internet or network connection is also required. Our Support team will activate the licence of the software.

After the license for GEST Manager has been activated, you can log in using the same credentials used for the app’s administrator user.

OMNIYON is a system that combines entertainment, comfort controls, and service management into one easy-to-use platform. It’s designed for use on superyachts, in private homes, or hotels, allowing you to control your surroundings from a single device.

OMNIYON brings everything together in one place, there’s no need for separate systems. It offers:
– A clear and straightforward interface
– Full control of entertainment and comfort settings
– Access from iPhone, iPad, or the AVA remote
– Reliable performance proven on luxury yachts and properties
– Extra features such as “Play on Tablet,” Mirror GUI, and app access

OMNIYON integrates all your media and control systems into a single hub.
From the same screen, you can:
– Watch live TV or stream music and videos
– Adjust lighting, blinds, or temperature
– View CCTV and information feeds
– Control devices like Apple TV or Chromecast
– Make service calls or manage onboard systems

You can use it through the OMNIYON app or the AVA remote, with instant response and feedback.

MediaMatch is OMNIYON’s built-in search tool. It combines results from streaming services like Netflix and YouTube, so you can find and play content without switching between apps.

Yes, OMNIYON includes Alexa voice control integration. You can say commands such as: “Play my movie in the main salon” or “Dim the lights in the sky lounge”.

OMNIYON can run on standard enterprise hardware. It can be installed by YachtCloud, either locally or remotely. No special hardware is required.

Yes. OMNIYON is built to work with your current AV network, smart home setup, or IT systems. It reduces the need for additional equipment and ensures consistency.

OMNIYON is compatible with:
– Apple devices: iPhone, iPad
– AVA remote control: purpose-built for luxury environments
– Touch panels and displays integrated into your AV/IT system (Crestron integration)

OMNIYON is designed for multi-environment use, delivering a consistent user experience across yachts, villas, and hotels.

Deployment is fast and efficient because OMNIYON is software-based; it can be remotely configured and installed.

It means OMNIYON is designed to be simple to use. The layout is clear and responsive, so guests and staff/crew can use it.

You can control lighting, temperature, blinds, and ambience settings in the same app you use for entertainment. It combines comfort and media control in one interface.

CrewBoard is a digital crew and visitor management system for superyachts, residences, and private facilities. It replaces paper lists and whiteboards with an easy-to-use system that shows who is on board in real time, even without an internet connection.

CrewBoard combines simplicity with reliability. It’s as easy to use as a traditional board, with added digital features that improve safety and efficiency.
Key benefits:
– Works online and offline (it must remain connected to the server)
– Real-time tracking of crew and visitors
– Simple sign-in and sign-out
– Emergency muster list
– Works across multiple devices with automatic syncing

CrewBoard runs on phones, tablets, or computers. It shows a live list of everyone on board, including crew, subcontractors, and visitors. Authorised users can update or manage entries using a secure PIN code.
All changes sync automatically when online, but the system continues to work, usually if offline.

CrewBoard gives an instant overview of everyone on board. In an emergency, crew members can mark themselves or others as “safe” with a single tap. This helps confirm everyone’s status quickly and supports safety checks and procedures.

The Visitors Module helps manage guests or contractors professionally. You can:
– Create different sign-in forms
– Record visitor details and documents (such as NDAs or ID)
– Use quick sign-in/out options
– Print visitor badges
– Export visitor data for reports or security checks
It ensures a smooth, secure visitor experience.

Yes. You can create separate pages or categories for departments or groups. Switching between them takes just one tap, making navigation simple.

CrewBoard allows you to disable crew members who are on leave without deleting their profiles. When they return, their access can be re-enabled instantly, no need to re-enter credentials or details.

Access is managed by authorised users with PIN codes. Only these users can modify crew lists or visitor entries, helping keep the system secure and accurate.

CrewBoard can run on a local server for onboard control or on a cloud server for remote access and device synchronisation. You can choose whichever setup best fits your operation.

In an emergency, you can open the muster list with one action. It shows everyone on board and lets you mark each person as “safe” or “unaccounted” in real time.

Yes. You can export crew and visitor data, including time on board, leave records, and signed documents, for reports or audits.

There is no set update schedule; for your local systems, you can request an update at your convenience to avoid operational interruptions.

LaundryBoard is a digital laundry management system made for superyachts, private homes, and boutique hotels. It helps track, record, and manage clothes efficiently from collection to return, keeping everything organised and traceable.

LaundryBoard combines ease of use with detailed tracking.
Main features:
– Full garment logging and tracking
– Works with or without an internet connection
– Secure local data storage
– Option to add photos for garment records
– Wardrobe management for guests and owners
– Automatic alerts for overdue items

It helps reduce errors and ensures every item is accounted for.

LaundryBoard runs through a web app on a tablet or computer. Each crew member logs in with their own credentials, so all actions are recorded under their name.
You can record details such as:
– Owner or guest name
– Garment type and condition
– Care notes or special handling instructions
– Photos of the garment
– Current status (in wash, ready, delivered)
This creates a clear record of each item throughout the process.

No. It can run locally on your onboard server without requiring an internet connection.

LaundryBoard streamlines every aspect of laundry management by:
– Reducing manual tracking errors
– Providing instant visibility of each item’s status
– Allowing quick updates
– Storing detailed records for accountability and reporting
The result is a faster, more reliable, and fully traceable laundry workflow.

It reduces manual errors by keeping all information in a single system. Staff can quickly see each item’s status, receive reminders for overdue items, and access complete records for reference or reports.

Users can upload photos of garments before washing. These images serve as proof of any existing damage, helping prevent confusion or disputes later.

Each user has their own login. Every action, from logging an item to marking it delivered, is recorded under that user’s name. This creates a clear audit trail.

This feature helps keep the guest’s or owner’s wardrobes organised. You can:
– See where each garment is (washing, ready, or stored)
– Reuse saved entries for regular items
– Keep wardrobe lists up to date
It ensures nothing gets misplaced and helps manage large wardrobes easily.

All data is stored securely, access is restricted to authorised users, and all actions are logged in real time.

By recording every step digitally and storing all details in one place, LaundryBoard eliminates paper notes and reduces the risk of mix-ups or missed items.

ECHO is a network and device management system designed for superyachts, private estates, and luxury properties. It lets engineers and ETOs control who can access the onboard network and which devices can use features like AirPlay or Chromecast.

ECHO gives precise control and privacy across complex networks. It ensures that:
– Only approved devices can connect
– AirPlay and Chromecast access is limited to authorised users
– Each guest or crew member only sees devices relevant to them
– Privacy and security are always maintained

ECHO runs through a web-based control panel. From there, administrators can:
– Register and approve devices
– Set user permissions
– Control AirPlay and Chromecast visibility
– Turn access on or off instantly
This provides complete control over all connected devices and networks from a single location.

ECHO provides:
– Central control of all Wi-Fi networks
– Device approval (unregistered devices can’t connect)
– Private streaming for AirPlay and Chromecast
– Custom guest access with codes or pre-approved devices
– Quick device searches by name, MAC address, or PIN
– Group control for streaming devices
It helps keep networks organised, secure, and easy to manage.

ECHO hides devices that users aren’t authorised to see. Guests and crew can only view or connect to their assigned devices, preventing accidental streaming to the wrong screen and keeping data private.

No. Even with the Wi-Fi password, a device must be registered and approved through the ECHO portal before it can connect.

Network segmentation is the process of dividing a single Wi-Fi network into separate sections, such as for crew, guests, and technical systems.
This helps to:
– Keep data private between users
– Prevent interference or unauthorised access
– Improve performance for critical systems
It’s key to maintaining both privacy and reliability.

ECHO is controlled through a secure online dashboard. From this panel, administrators can:
– Add new devices
– Edit permissions
– Monitor network activity
– Manage groups or network zones
The interface is simple and made for quick use by ETOs and engineers.

ECHO lets administrators decide who can see or use specific streaming devices.
For example:
– Guests only see their own TVs or speakers
– Crew and technical systems are kept separate
This keeps streaming private and well organised.

Yes. ECHO is designed for large-scale deployments with multiple networks. It supports:
– Unlimited registered devices
– Group control of streaming devices
– Instant activation or removal of users
This makes it suitable for superyachts, multi-deck properties, and large estates.

Guests can connect using:
– Custom registration portals
– Access vouchers or codes
– Pre-approved MAC address entries
This makes onboarding simple while keeping complete administrative control.

YIS (Yacht Information System) is a digital platform that shows real-time information about your yacht, such as its position, route, weather, and technical details. It can be displayed on TVs or used interactively on tablets and other devices.

s. YIS runs as a software-only solution and doesn’t require extra hardware. It can work independently through a web browser or integrate with your yacht’s existing AV system. A YIS kiosk can be added if you want to show it on onboard TVs.

YIS itself doesn’t need any special hardware. It works on tablets, touchscreens, or computers.
A YIS kiosk can be added to display on multiple TVs.

Yes. YIS can be tailored to match your yacht’s style and layout.
You can choose which data to show, how it is displayed, and which features to include.

YIS shows key information about the yacht and its journey, such as:
– Current position and route
– Navigation and bridge data
– Weather and sea conditions
– Technical system details
– Voyage progress and destination
All data is presented in clear visualisations or 3D animations.

You can access YIS through:
– TVs (using the YIS player)
– iPads
– Touchscreens around the yacht
– Any web browser
This means it’s available anywhere on board.

You’ll be asked to fill out a short form with your yacht’s details and preferences. Once submitted, YachtCloud will configure YIS for you and deliver a ready-to-use version within a few weeks.

Yes. YIS can integrate with existing AV systems, including OMNIYON and other YachtCloud products. It’s designed to work with both new and existing setups.

No. YIS runs on your local network, so it continues to work even without internet access. When online, it can update live data such as weather or cloud-based information.

YIS can be configured in multiple languages and can also include your own branding, colours, and layout preferences.

Once configuration details are confirmed, YIS can be delivered and ready to use within weeks.
Deployment is quick and straightforward. YIS requires a NMEA/Modbus module to retrieve data.