Privacy Policy | YachtCloud
Last updated January 2026
1. Who we are
- Company name: YachtCloud
- Website: https://yachtcloud.com
- Contact email: [email protected]
We provide digital services related to yacht management and/or cloud-based tools for the yachting industry.
2. What data we collect
We collect the following types of personal data:
Information you provide
- Name
- Email address
- Company name (if applicable)
- Account login details
- Messages or enquiries sent via forms
Automatically collected data
- IP address
- Browser type and version
- Pages visited
- Date and time of visits
- Device type
3. How we use your data
We use your data to:
- Provide and operate our services
- Create and manage your account
- Respond to enquiries and provide support
- Improve our website and services
- Send service-related updates
- Send marketing communications (only if you have opted in)
- Ensure security and prevent fraud
4. Legal basis for processing (GDPR)
We process your data based on:
- Contract: to provide our services
- Legitimate interests: to improve and secure our platform
- Consent: for marketing communications and cookies
- Legal obligations: where required by law
5. Cookies and tracking
We use cookies to:
- Make the website work properly
- Understand how users interact with our site
- Improve performance and user experience
Types of cookies:
- Essential cookies
- Analytics cookies
You can control cookies via your browser settings or our cookie banner.
6. Sharing your data
We may share your data with:
- Hosting providers
- Analytics providers (such as Google Analytics)
- Payment providers (ICEPAY, Paypal)
- Technical service providers
We do not sell your personal data.
7. International data transfers
Your data may be processed outside the UK/EEA. When this happens, we ensure appropriate safeguards are in place (such as standard contractual clauses).
8. How long we keep your data
We keep your data only as long as necessary:
- Account data: while your account is active
- Support enquiries: up to 12–24 months
- Legal or compliance data: as required by law
9. Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at: [email protected]
10. Data security
We take appropriate technical and organisational measures to protect your data, including:
- Secure servers
- Encryption where appropriate
- Access controls
11. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to this policy
We may update this privacy policy from time to time. Updates will be posted on this page with a revised date.
13. Contact us
If you have any questions about this policy or your data:
- Email: [email protected]
- Website: https://yachtcloud.com