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How to Set Up GEST

Quick Start Guide

Looking for a simple way to set up your GEST Service Call System?
This step-by-step guide will walk you through installation, device configuration, and first-time use so you can get GEST running in minutes.

GEST Compatibility

GEST works with:

  • Apple: iPhones, iPads, Apple Watches
  • Android: Phones, Tablets, Smart Watches

It requires Bluetooth-enabled and a minimum iOS 14 (or Android equivalent). Compatible with 2.4 GHz Wi-Fi 4 (802.11n) networks.

Setup Requirements

Before you start:

  • Enable Bluetooth on your phone.
  • Ensure your device software is up to date.
  • Have internet access (required for notifications).

Step 1 – Install the GEST App

  1. Open the App Store (iOS) or Google Play Store (Android).
  2. Search “GEST Service Call”.
  3. Download and install the app.
  4. Open the app and log in with the credentials provided by the GEST Team.

For Apple Watch: log in first on your iPhone, then on your Watch.

Step 2 – Choose Local or Cloud Setup

When prompted, select one of the following:

  • Local Server: Your iPhone must be connected to the same network as the local server.
  • Cloud Server: Login with your GEST credentials.

Step 3 – First Login

  • Enter the credentials provided by the GEST Team.
  • Save credentials for quick access.
  • Update your password (8–16 characters).
  • Optionally edit display name and profile picture.

Step 4 – Add Staff Members

  • Go to your account settings.
  • Add or edit Staff Members (roles: Chief of Staff or Staff Member).
  • Toggle permissions for emergency call access.

Step 5 – Add Locations

  • Tap Add Location (e.g., “Dining Room” or “Office”).
  • Save and continue.

Step 6 – Turn On Your GEST Device

  1. Use the included pin to press the ON/OFF button at the bottom.
  2. Wait until the device ring spins purple (configuration mode).

Step 7 – Wi-Fi Setup

  1. Enable Bluetooth.
  2. Enter your Wi-Fi name (SSID) and password.
  3. Save and tap Configure new devices.
  4. The GEST device will:
    • Spin purple → yellow
    • Pulse blue once → device recognised

Step 8 – Approve Devices in the App

  • Select Approve to add the device.
  • Rename if needed.
  • Tap Save → then Ready.

You’ve successfully configured your GEST System!

Using the GEST device

  • Make a Call: Hold until the ring lights up.
  • Cancel a Call: Hold until the ring turns off.
  • Emergency Call: Hold until the ring turns red.

Indicator Lights:

  • Green pulse: Call accepted
  • Purple spin: Configuration mode
  • Yellow spin: Connecting to Wi-Fi
  • Yellow filling while charging: Battery level

Charging & Battery

  • Always use the official GEST charger (prevents overcharging).
  • Full charge: ~6 hours.
  • Idle discharge: 2–5 days.

Troubleshooting

  • Reset Device → Press ON/OFF 5 times until the purple spin.
  • Error States → White pulses indicate specific issues (e.g., Wi-Fi failure, server connection).
Download full manual

Need Help?

For support, contact YachtCloud: [email protected]

Need Help?

For support, contact YachtCloud: [email protected]