Author: ycweb

GEST, YachtCloud’s custom service call system, was recently featured in the leading Dutch magazine Hospitality Management showcasing top hotel trends in 2020. GEST is a luxury service call system that delivers ultimate service and maximum efficiency in seven-star hotels, superyachts and luxury environments around the world.

TIG (Technological Innovations Group) today announced a new partnership with Dutch luxury AV and IT system product developer, YachtCloud. TIG is a driving force for sales excellence in the AV/IT technology industry and this partnership marks a third strategic collaboration for the company which was founded in February of this year, after rebranding from Crestron EMEA. “YachtCloud is proud to announce that as of today, Technological Innovations Group (TIG) will represent all YachtCloud products in the EMEA region. 

In line with TIG’s company vision, they will lead the way in educating the industry about technological developments which will transform the way in which we live and work. With the TIG network of 2500 integrators, 11 offices across the EMEA region and 120 staff, YachtCloud can develop further towards a strong and sustainable future.” Arjan Kleinveld, Managing Partner at YachtCloud. 

YachtCloud perfectly complements TIG’s existing brand portfolio. To launch the partnership TIG will be selling GEST – YachtCloud’s stylish and customisable steward call button. Easily enabled with a wifi connection, GEST is location-aware, intuitive and includes a two-way communication feature to provide a high-end guest service on yachts, in luxury hotel suites, high-end meeting spaces etc. Standard or priority calls are differentiated by touching the call button for two or five seconds and the subtle light and sound features indicate the status of each call, seamlessly informing the user that service will arrive shortly. TIG will be adding YachtCloud’s OMNIYON onboard media content service to its portfolio in the near future.

 “At TIG, we already hold a strong background in marine and hospitality technology, working for many years with Crestron to specify bespoke AV integrations for world-leading superyachts and luxury hotels. YachtCloud brings a new dimension of service to our offering, with high-end solutions that take the guest experience to a new level of luxury. Clients don’t need to look any further than TIG and can rest assured they are in expert hands from start to finish.” Robin van Meeuwen, President and CEO, TIG. 

Currently, TIG is the exclusive EMEA sales agency for commercial and residential integrated technology powerhouse Crestron. In February, TIG also announced a sales partnership with unified communication and collaboration expert for the enterprise, Oblong Industries. This new partnership with YachtCloud will expand TIG’s sales growth further within the marine and hospitality industries. To stay up to date with the latest news from TIG visit www.tig.eu or connect via Twitter, Facebook and LinkedIn.

The superyacht technology specialist YachtCloud has added a sophisticated collection of service call buttons to its innovative product range. GEST is the latest product to join YachtCloud’s suite of technology products and solutions designed and developed to meet yacht-specific demands.  

Presented to the industry for the first time at this year’s Monaco Yacht Show, GEST is an ingenious service call solution. Easily enabled with a simple WiFi connection, location-aware and with efficient and two-way communication, GEST embodies excellent service, unrivalled privacy and exquisite materials. Its seamless blend of exclusive design coupled with smart and intuitive technology provides excellent service to the fingertips of those who demand nothing but the very best.

As with all YachtCloud products, onboard integration and actual use have been at the forefront of the design and development. Integration with the existing wifi and control system is easy and no additional hardware or base stations are required. API and Crestron integration is available plus there is a dedicated GEST service app for stand-alone operation as well as continuous and instantaneous status and performance monitoring. The finest materials have been used for a high standard of finish with options for customisation and the design incorporates wireless charging via Qi. In terms of use and functionality, GEST uses touch, light and sound for intuitive user and button interaction and feedback from the crew on the status of their request. Each button is location-aware and can be assigned to a location or a person. Furthermore, emergency calls can be made both from and to a GEST button for enhanced safety.

The GEST collection consists of three main models: the all-purpose Solid Black with a nickel-chrome edge, the luxurious Universe with leather housing and the exclusive and bespoke Boutique which can be customised with materials, fine artwork and finishes. All models can be customised with a logo embossed in the centre of the light ring. Measuring approximately 90mm x 28mm and with an average weight of 250g, the GEST buttons are tactile and distinguished.

“GEST is a great example of a technology product developed and designed to meet actual onboard needs. Its high-quality finish is designed to complement any interior whilst providing exceptional performance and incorporating features and functionality that match up to today’s superyacht owners’ requirements,” explains Andre Klepper, Co-Founder of YachtCloud.

GEST is a YachtCloud product that has been designed in collaboration with Object Studio, specialists in product design and engineering. GEST is available to purchase directly through YachtCloud. Prices start from is €1200 excl. VAT for the Solid Black. Technical specifications can be found in the product information and image folder. GEST buttons will be on display at METS 2018, stand 10.707, Superyacht Pavilion.

YachtCloud, specialists in delivering innovative technology products and professional AV and IT services on board of superyachts, are delighted to announce the launch of Wardrobe Management. This additional tool, designed for use within LaundryBoard, enables the management of the Owner’s complete wardrobe by providing crew with an instant and unique overview of the exact location and status of all wardrobe items. It has been developed in response to specific requests from yacht crew to further extend the functionality of LaundryBoard by incorporating a wardrobe management system so that the entire laundry process can be tracked and monitored.

Conveniently displayed on an iPad with an easy to use interface, Wardrobe Management is a useful tool for interior crew aimed at improving onboard operation, processes and service. It allows crew to manage, log and track the Owner’s wardrobe items. Photos can be taken to record the exact layout of the wardrobe ensuring all interior crew, both old and new, have a pictorial guide to what items go where for unpacking as well as a visual inventory of content and a photographic record of any garment damage or stains. As an extension to the tracking process within LaundryBoard, garments can be checked out of the laundry and back into wardrobes and vice versa. The crew can track all items of clothing throughout the entire onboard handling process from initial arrival on board to final departure. As all information and history are logged within the software programme, the feature can also be used to confirm the location of garments once the owner has left the vessel and headed to another yacht or estate. Housekeeping for example can check with the onboard crew to see if a certain item is still on board or if and when it was ‘checked out’.

Wardrobe Management safeguards garments and promotes accountability, efficiency and operability. It also eliminates the stress related to trying to locate and track favourite and much-needed items. It is a tool that supports crew communication, is easy to use and is designed to make an integral part of the interior operation easier to achieve through the application of technology. Most importantly, Wardrobe Management has been developed to meet actual onboard needs.

Wardrobe Management is an add-on feature to LaundryBoard which facilitates the monitoring, tracking and handling of onboard laundry loads. LaundyBoard is an easy to use programme operated via an iPad enabling crew to manage, log and track every item of yacht and guest laundry. It records and alerts crew to garment care requirements as well as providing dry cleaning status tracking and automated notifications related to overdue items.

Wardrobe Management is available to purchase directly from Luxury Hospitality Management (LH), YachtCloud’s key product partner for LaundryBoard. LH has formed a fundamental role in the development of Wardrobe Management through their work with yacht crew to pinpoint the exact onboard requirements and setting YachtCloud the challenge of developing a solution to meet them.

“We aim for crew to be able to operate at their very best at all times so that the highest level of service can be achieved continuously. Providing crew with useful and productive products is key to helping them accomplish this and Wardrobe Management and LaundryBoard are amongst them. They are fundamental when it comes to a smoothly run yacht interior,”  explains Peter Vogel, Co-Founder, Luxury Hospitality Management.

“Following the launch of LaundryBoard, we received many requests asking if we also had a product that could manage the wardrobe-related processes on board. Extending LaundryBoard to incorporate such a feature seemed the most natural solution and so Wardrobe Management was born! The result of listening to what it is that crew need to address and solve the actual issues and frustrations they face in their day-to-day interior operations.” Roel van der Zwet, Commercial Manager, YachtCloud.